Last Updated: February 12, 2025
1. Introduction
Noctal, Inc. (“Noctal,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we collect and process about you (“User,” “you,” or “your”). This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our platform and related services (collectively, the “Services”).
Important: The Services are intended only for individuals who are at least 18 years old. If you are under 18, you are not permitted to use or access the Services.
By using our Services, you confirm that you meet this age requirement and agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, do not use or access the Services.
2. Information We Collect
2.1 Personal Information
Account & Profile Data: When you create an account or subscribe, we may collect your name, email address, username, password, payment method details, billing address, and other necessary contact information.
Payment Information: For subscription fees, we (or our third-party payment processors) collect payment card details or other financial account information. Noctal itself typically does not store full credit card details; instead, we rely on secure, compliant payment gateways.
2.2 Usage Information
Device & Log Data: We automatically collect certain information about your device and usage of our Services, such as IP address, browser type, operating system, and pages visited.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, personalize your experience, and analyze how you use our Services.
Analytics: We may partner with third-party analytics providers (e.g., Google Analytics) to help us understand how you interact with our Services and improve performance.
2.3 User-Generated Content
If you post reviews, comments, or upload files or videos through the Services, we collect the content you submit. This content may include personal information if you choose to include it. You are responsible for ensuring that you have the right to share any personal data contained within such user-generated content.
2.4 Children’s Information
Our Services are strictly intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at support@noctal.xyz so we can remove it.
3. How We Use Your Information
We process personal information where we have a lawful basis under applicable data protection regulations (e.g., GDPR), such as consent, contractual necessity, or legitimate interests. Specifically, we use your information to:
Provide & Maintain Services: Set up and manage your account, process payments, and enable features you’ve requested.
Improve & Personalize: Monitor usage trends, troubleshoot issues, develop new features, and personalize your experience.
Communicate: Send transactional emails (payment receipts, account notifications) and respond to inquiries.
Marketing & Newsletters: Send newsletters, promotional messages, or offers about our products and services, in accordance with applicable law. You can manage your preferences as described in Section 7.
Legal & Security: Detect and prevent security incidents, protect against fraudulent or illegal activities, enforce our Terms of Service, and comply with legal obligations.
4. How We Share Your Information
We may share your information with:
Service Providers: Trusted vendors that perform functions on our behalf, such as payment processing, hosting, analytics, and email delivery.
Affiliates: Our affiliates or subsidiaries, if any, subject to this Privacy Policy.
Business Transactions: If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information to comply with applicable laws or regulations, respond to lawful requests, protect our rights, or prevent harm.
With Your Consent: We share information when you specifically ask or direct us to.
We do not sell personal data to third parties.
5. International Data Transfers
Noctal is headquartered in the United States (Delaware), but our Services are accessible worldwide. If you reside in a different country, your information may be transferred to and processed in the U.S. We implement safeguards as required by law to ensure adequate protection for personal data transferred internationally (e.g., EU Standard Contractual Clauses where applicable).
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law (e.g., tax, legal, or accounting requirements). After that, we either delete or anonymize the data, or if this is not possible (for instance, if it has been stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.
7. Your Rights & Choices
7.1 Access, Correction, & Deletion
You can access or update certain account information by logging into your account settings.
You may request the deletion of your personal data by contacting us at support@noctal.xyz. We will assess such requests under applicable laws and regulations (e.g., GDPR’s right to erasure, CCPA’s right to deletion).
7.2 Marketing Communications
Opt-In: Where required by law (e.g., GDPR), we will only send you marketing messages if you’ve opted in.
Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in those messages or by contacting us at support@noctal.xyz. We will continue to send you non-promotional, transactional emails about your account or subscriptions.
7.3 CCPA Notice (California Residents)
Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
Right to Delete: You can ask us to delete personal data, subject to certain exceptions (e.g., if it’s needed to complete a transaction or comply with a legal obligation).
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, contact us at support@noctal.xyz or via the methods described below. We may need to verify your identity before responding to certain requests.
7.4 GDPR Rights (EEA, UK, & Switzerland Residents)
Right of Access: Obtain a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Ask us to delete your data under certain circumstances.
Right to Restrict Processing: Limit our processing of your data in certain situations.
Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format.
Right to Object: Object to the processing of your data if done for direct marketing or based on legitimate interests.
To exercise these rights, contact us at support@noctal.xyz. We may require additional documentation to verify your identity.
8. Cookies & Similar Technologies
We use cookies (session and persistent) and similar tracking technologies to:
Remember Preferences: Store your settings and login status.
Analyze Usage: Measure how often certain pages or features are accessed.
Improve Services: Enhance functionality, security, and reliability of the Services.
Most browsers allow you to manage or reject cookies. However, if you choose to block cookies, some features of the Services may be limited.
9. Third-Party Links
Our Services may include links to other websites or platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies before sharing personal information.
10. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this page and, if warranted, provide a more prominent notice (e.g., sending a notification to your email address on file or placing a notice in your account dashboard).
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Noctal, Inc.
12021 Wilshire Blvd, #175 Los Angeles, CA 90025
support@noctal.xyz
